Why Solutions ITW?

Solutions ITW boasts the resources and expertise necessary to deliver innovation at every level, and we’ve committed those resources to supporting Goodwill in its mission.

Our commitment to our Goodwill partners is evident in every facet of our business, but can be summed up by simply saying, “Whatever you need, we want to help.”

Our partners trust us to deliver more than just software and customer support. We’ve been challenged at times to deliver solutions that fall well outside the box of our normal business in order to help a Goodwill in need, but here we are over a decade later, and we haven’t lost a partner yet.

employee using a point of sale system

Whether your Goodwill organization is large or small, we’ve never seen a Goodwill that can’t benefit greatly from the revenue per sale increase that Solutions DGR consistently delivers

By Goodwill, for Goodwill.

We’ve been helping Goodwills implement point-of-sale and donation management solutions since 2006. In the beginning, we tried to follow the adage “buy tactical build strategic” and find an off-the-shelf tactical POS package that could be configured to meet the needs of most Goodwills. We quickly discovered that “if you’ve seen one Goodwill, you’ve seen one Goodwill.” Every Goodwill has its own character, and no size fits all. Goodwills need strategic custom design, implementation, training, and support.

Donated Goods Retail (DGR) is a unique way of doing business. We think that your point of sale and donation management platforms should fit your organization — not the other way around. Solutions ITW wants you meet you where you are. Here’s how we do it:

1

Customizable Design

We don’t configure a standard POS package for donated goods retail. Instead, we find out how each of our Goodwill partners likes to do business, and then we work with them to design a unique implementation system. Our product can be configured to meet the specific and unique needs of any Goodwill organization in the world.
2

Price

We want to be able to help every organization — no matter how big or small. We’ve creatively arranged flexible payment terms so that no Goodwill will regret investing in our product.
3

Implementation

Goodwill employees can get up and running with our DGR after only a few hours of training. That’s because our system features touch-screen design and a user-friendly interface. No long hours studying tedious technology. Learn it fast and put it to use!
4

Support

When you call our 24/7 support number, our team knows your Goodwill and its members by name. And unlike other POS vendors, we don’t have to rethink retail when a Goodwill calls us. Because we work exclusively with Goodwill partners. In over a decade of partnership, we’ve never lost a Goodwill partner!
graph representing sales from allstores in the GSONT district

Goodwill of Southern Oklahoma and North Texas believed increased efficiency, coupled with locking down prices and discounts, could bring a sufficient ROI. Solutions DGR proved them right.

Read the full case study

Standing By Our Success



Solutions ITW has adopted an approach to DGR that focuses on increasing revenue per sale as our primary directive in developing our Solutions DGR products.

Whether your Goodwill organization is large or small, we’ve never seen a Goodwill that can’t benefit greatly from the revenue per sale increase that Solutions DGR consistently delivers, and we would be glad for the opportunity to prove our success to your organization, too.

The Solutions DGR pilot program is available to Goodwill organizations who need further proof that Solutions DGR does what we say it does.

Not one Goodwill who has tried our product has ever left us, so we welcome your organization to try our system in a limited setting and see for yourself the opportunity for success we offer.

graph representing sales from allstores in the GSONT district

Goodwill of Southern Oklahoma and North Texas believed increased efficiency, coupled with locking down prices and discounts, could bring a sufficient ROI. Solutions DGR proved them right.

Read the full case study

Ready to increase efficiency and revenue?

Make the change to Solutions DGR.

Schedule a Demo