Privacy Notice

This Privacy Notice (“Notice”) tells you about the collection, use, sharing, secure storage, and retention (individually and collectively, “Processing”) of your personal data (information that relates to an identified or identifiable human being, also known as “personal information”) by Solutions ITW, a business unit of Cordance operations LLC (“we” or “us” or “our”), when you visit this website (the “Site”, and all such personal information Processed by us when you visit it, the “Personal Data”), and your rights regarding our Processing thereof. (For your rights regarding our use of “cookies”—small amounts of data a server sends to a user’s web browser to identify a user to a website—please see our Cookie Notice, accessible from the Site’s home page.)

1. Personal Data We Process. When you access and use the Site, we may Process some or all of this Personal Data:

Automatically sent to us: computer-related data (e.g., IP address) and data derived therefrom (e.g., geographic location); information about your interaction with the Site (e.g., pages viewed)
If you choose to provide to us: your name and courtesy title; your employing company and job title role there; and your work contact details (work physical address, work telephone number, and work email address)

2. How We Use, and Our Basis for Using, Personal Data. We may use the Personal Data for (and our basis for Processing the Personal Data is our legitimate interest in) the following business purposes:

to communicate with you about our company and its products and services, including providing sales marketing tailored to the company that employs you and its business
to respond to your inquiries to us
to manage, maintain, and improve the Site’s operation, security, features, and performance
to manage your subscriptions to any of our newsletters or other publications to which you may have subscribed via the Site
to comply with applicable law or regulation

3. How We May Share Personal Data. We will not sell any of your Personal Data, but we may share some or all of your Personal Data as set forth below.

3.1 Sharing Personal Data Within Our Company and with Our Affiliates: We will only permit access to your Personal Data by those of our employees (and those of our affiliates) who need access to perform the functions listed in section 2 above , and then only as necessary to perform the applicable function(s).` (You may ask for a list of our affiliates using the contact information in Section 8 below.)

3.2 Sharing Personal Data with Third Parties: We may share Personal Data with the applicable third parties (of the types listed below) in any applicable country for the reasons stated below, but only after taking appropriate technical, organizational, and contractual measures to ensure that the Personal Data shared is Processed only to the extent necessary and in accordance with applicable law and this Privacy Notice.

If required by applicable law or regulation (e.g., subpoena, or request by law enforcement or government agency), or to investigate possible fraud, or if required to protect the rights or security of you, others, or ourselves, then we may share Personal Data with our attorneys and with courts, law enforcement, or government agencies.
If we undergo a reorganization, or become party to a merger, acquisition, or joint venture, or undertake a divestiture, assignment, transfer, or other sale or disposition of any or all of our business lines, assets, or stocks, then we may share Personal Data with our attorneys and affiliates, with courts or government agencies, and with any applicable third-party companies.
If we engage third-party companies or individual contractors to perform business functions for us related to any of the functions described in Section 2 above (e.g., provision or management of websites or sales and marketing events or campaigns, including interest-based advertising; information technology services, including sales and marketing email delivery) or to provide compliance or audit services to us, then we may share Personal Data with such third-parties.
If we determine that it would be appropriate for one of our distributors or resellers to contact you regarding our products and services and your employing company’s business, then we may share Personal Data with such distributors or resellers.

3.3 Sharing Personal Data Worldwide: For any of the reasons stated in Section 3.1 or 3.2 above, it may be necessary that we share certain Personal Data with our affiliates and/or applicable third parties located in a country other than the one in which you reside; in all such cases, we take adequate measures designed to protect the shared Personal Data as required by applicable law or regulation.

4. How We Securely Store Personal Data. We have implemented appropriate technical, physical, and organizational measures designed to protect the Personal Data from all forms of unlawful Processing, including unauthorized access or disclosure, and accidental or unlawful destruction, loss, damage, or alteration.

5. How Long We Keep Personal Data. We keep the Personal Data for as long as you are an “Active Contact,” which means that, you have either visited the Site or submitted an inquiry to us or updated your contact details with us (and you have not asked us to limit or stop our use of your Personal Data). Once you are no longer an Active Contact, we erase your Personal Data from our systems (unless we are required to keep the data for a longer period for legal purposes) and ensure that such data is securely destroyed so the data cannot be reconstructed. If you subscribe to any of our newsletters or other publications via the Site, then we will retain the Personal Data required to manage that subscription until either you unsubscribe or we cease publication or you ask us to delete your Personal Data, whichever occurs first

6. Your Personal Data Rights. Under applicable law, you may have some or all of these rights regarding our Processing of your Personal Data:

Right to Know What Personal Data We Collect, How We Use That Personal Data, and With What Third Parties We Might Share That Personal Data: See Sections 1, 2, and 3 above.
Right to Have Your Personal Data Corrected or Changed: If the Site does not permit you to edit any of your previously submitted Personal Data that you want to change, then you can ask us to correct or otherwise change your Personal Data, as long as the requested changes are factually accurate.
Right to Object to, Limit, Restrict, or Opt-out of Our Use or Sharing of Your Personal Data: You may ask us to limit, restrict, or stop using your Personal Data for any or all of the uses listed in Section 2 above (to stop receiving our marketing emails or newsletters, use the “Unsubscribe” option given in the email or newsletter). You may also ask us to stop sharing your Personal Data with any of the third parties listed in Section 3 above (except for sharing of Personal Data with law enforcement, courts, or government agencies where required by law or regulation).
Right to Have Your Personal Data Deleted: You can ask us to delete from our systems some or all of your Personal Data.
Right to Get a Copy of Your Personal Data: If you reside in California (USA), in Canada, in the United Kingdom, in a member country of the European Economic Area, or in any other jurisdiction that gives its citizens this legal right, then you can also ask us for a copy of your Personal Data (and can ask that such copy be provided in machine readable form, if you wish).

To contact us about your Personal Data rights, or with questions or concerns about this Privacy Notice, please use the contact information in Section 8 below. (We will never discriminate or take adverse action against you or your employing company for the exercise of your rights or for any questions or concerns about this Privacy Notice.)

7. We Do Not Process Sensitive Personal Information or Children’s Personal Information. The Site is intended for marketing for business-to-business sales of our products and services to provide general information about our company , which do not require:

a visitor to provide any “Sensitive Personal Information” (personal information that could cause harm if accessed or disclosed without authorization or misused, including government-issued ID numbers; PINs and bank account, credit card, or other financial account numbers; information about union membership, political opinions, religious beliefs, or criminal history; data about racial or ethnic origin; and all health-related information, including genetic and biometric data)
use of the Site by anyone under the age of 18 years (a “minor”), nor any visitor to provide any information about a minor (all such information, “Children’s Personal Information”)

Please do not send to us any Sensitive Personal Information or Children’s Personal Information. (If you reasonably believe that we have unintentionally collected any such information, then please notify us using the information in Section 8 below; if we determine that we have unintentionally collected any such information, then we will purge such information from our systems and securely destroy it as soon as reasonably possible.)

8. Contact Us. Send any requests about your Personal Data, or questions or concerns about this Privacy Notice, to us at:

Mail or Courier: Attn: Privacy, 16 W Martin Street, Raleigh, NC 27601 USA

Email: [email protected]

Do United States residents have specific privacy rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you.

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name	YES
B. Personal information as defined in the California Customer Records statute	Name, contact information, education, employment, employment history, and financial information	YES
C. Protected classification characteristics under state or federal law	Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data	NO
D. Commercial information	Transaction information, purchase history, financial details, and payment information	NO
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements	YES
G. Geolocation data	Device location	YES
H. Audio, electronic, sensory, or similar information	Images and audio, video or call recordings created in connection with our business activities	NO
I. Professional or employment-related information	Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us	NO
J. Education Information	Student records and directory information	NO
K. Inferences drawn from collected personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	NO
L. Sensitive personal Information		NO

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

Category A – As long as the user has an account with us
Category B – As long as the user has an account with us
Category F – As long as the user has an account with us
Category G – As long as the user has an account with us

How We Use and Share Personal Information

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

Depending upon the state where you live, you may also have the following rights:

Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
Right to obtain a list of third parties to which we have sold personal data (as permitted by applicable law, including the privacy law in Connecticut)
Right to review, understand, question, and depending on where you live, correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Connecticut and Minnesota)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)

How to Exercise Your Rights

To exercise these rights, you can contact us by referring to the contact details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you can contact us by referring to the contact details at the bottom of this document. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California “Shine The Light” Law

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by post at:

Solutions ITW

620 North Main Street Suite 201, Greenville, SC 29601

How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please submit your request in writing to us by post at:

Solutions ITW

620 North Main Street Suite 201, Greenville, SC 29601