daily throughput
average first-step sell-through
employee training
to get started
increase in items listed on e-commerce
Every donation starts with a decision
Most thrift organizations receive more unique inventory than their employees can research individually.
At intake, teams must quickly answer important questions:
- What is this item?
- Is it valuable?
- What should it cost?
- Should it be sold in-store or online?
- Does it require additional review?
Those decisions influence retail sales, e-commerce revenue, employee productivity, and mission funding.
pearldive gives employees immediate guidance so they can make those decisions faster and more consistently.
One missed item can represent hundreds—or even thousands—of dollars in unrealized value.
Take a photo or enter item information
Ama evaluates
the item
Get real-time sorting and pricing guidance
Send the item to the right destination
Better sorting strengthens the entire thrift operation
AI tools built for donated goods
Make smarter decisions at intake
Ama helps employees identify donated goods, evaluate potential value, and decide whether an item should remain in retail or move to e-commerce.
Organizations looking to improve first-touch sorting, pricing, and routing decisions.
Turn qualified inventory into online listings
When an item is better suited for e-commerce, pearldive can help move it into Upright Lister and create detailed listing content from product photos.
Organizations that want to connect retail sorting decisions with scalable e-commerce operations.
Evaluate more inventory in a single photo
Sea-Glass allows employees to photograph a loaded cart, gaylord, rack, or group of items and receive guidance about what the inventory contains and where it should be routed.
High-volume backrooms, warehouses, donation centers, and stores processing mixed inventory.
Connect donation decisions with the rest of your operation
pearldive can serve as an intelligence layer within a connected thrift operation.
Employees receive guidance earlier in the donation lifecycle, helping the organization improve what happens next—whether the item goes to the retail floor, a specialty department, or e-commerce.
Real results from secondhand retail operations
Thrift organizations are using pearldive to process more inventory, improve employee confidence, and capture more value across retail and e-commerce.
more items identified and manifested for e-commerce
items processed daily — nearly double the daily volume.
more listings per day
reduction in manual listing work
higher average sale prices
First Week
ROI achieved
The organization needed more stores to participate in e-commerce without adding product experts at every location.
Employees used Ama to identify and route qualified inventory during normal donation processing.
More locations participated, processing increased, and the e-commerce department received more valuable inventory.
pearldive is designed to help employees make decisions, not remove people from the process.
Workers maintain control over pricing and routing rules. Ama provides useful information at the moment it is needed, allowing employees to move faster and make decisions with greater confidence.
- Minimal training requirements
- Device-friendly interface
- Customizable organizational rules
“You’ve got an expert in every back room now.”
Sam Jones, Director of Retail, Goodwill Easterseals Miami Valley
Frequently asked questions
pearldive Ama is an AI-powered sorting and decision-support tool designed for secondhand retail. It helps employees identify donated items, understand their potential value, and determine where they should be sold.
Yes. Organizations can establish routing rules based on their operating model, store needs, categories, value thresholds, and sales channels. Employees remain in control of the final decision.
No. pearldive is designed to improve routing decisions, not automatically remove products from retail. Organizations determine which items stay in-store and which items should be considered for another sales channel.
pearldive can strengthen Solutions ITW retail operations by adding AI-powered item identification and decision support earlier in the donation process. Final integration language should be confirmed with Product before publication.
Ama sorting and decision-support capabilities can operate outside the Upright workflow. Upright Lister is recommended when organizations want to automatically move qualified inventory into a complete e-commerce listing workflow.
No. pearldive helps employees research products, evaluate inventory, and make faster decisions. It removes repetitive work while allowing people to maintain control over pricing and routing.
The interface is designed to be simple and device-friendly. Some organizations have trained employees in approximately 30 minutes, although timing can vary based on the workflow and implementation.
pearldive can assist with apparel, accessories, collectibles, media, electronics, housewares, tools, instruments, sporting goods, handbags, and other unique donated merchandise.
Ama can support different sorting workflows. Sea-Glass can evaluate groups of inventory from a single image when that capability is included in the organization’s preferred setup. Only include the Sea-Glass reference after product messaging is approved.
Ready to see how pearldive can help your team reach its goals?
Tell us about your operations.
Our Growth Team will show you how pearldive can help your employees identify items instantly, make the best routing decisions, and capture more value across your retail and e-commerce sales channels.